Privacy
Privacy Policy
Effective May 8, 2026
Who we are
Information we collect
- Your name
- Your email address
- Your mobile phone number
- The service, date, and time you reserved
We do not collect or store payment card details — services are settled at the salon at checkout. We do not collect any data from minors under 13, and our booking flow is intended for adults.
How we use your information
- Confirm your booking and communicate appointment details
- Send appointment reminder messages by email and SMS (24 hours before and approximately 2 hours before your appointment)
- Notify you of cancellations or changes to your appointment
- Respond to your direct inquiries to the salon
- Maintain the salon’s booking history for operational purposes
SMS and text messaging
When you provide a mobile phone number on the booking form, you consent to receive transactional SMS messages from us related to your specific appointment. Categories of message sent: booking confirmation, appointment reminders, day-of (~2 hour) reminder, and cancellation notifications. We do not send marketing, promotional, or third-party SMS.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information you share with us exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out at any time by replying STOP to any text message you receive from us. Reply HELP for support contact information. Standard message and data rates may apply per your wireless carrier plan; Royal Enchanted Nails and Spa does not charge for the messages it sends. Message frequency varies by appointment activity and does not exceed four messages per booking.
To request deletion of your phone number and any associated SMS opt-in record, email royalenchantednails@gmail.com or call (505) 706-8559.
What we do NOT do
- We do not sell your personal information.
- We do not share your information with third parties for marketing.
- We do not use your data for advertising profiling.
- We do not retain payment card information.
Service providers
Data retention
Your rights
Cookies and analytics
Changes to this policy
Contact us
9780 Coors Blvd NW, Ste C
Albuquerque, NM 87114
Phone: (505) 706-8559
Email: royalenchantednails@gmail.com